14-Day Money-Back Guarantee
We want you to be completely satisfied with ServHub. If you're not happy with your purchase, we offer a full refund within 14 days of your initial subscription purchase.
Eligibility
Refunds are available for:
- First-time purchases of Professional or Business subscriptions
- Requests made within 14 days of the initial purchase
- Subscriptions that have not been previously refunded
How to Request a Refund
To request a refund, please follow these steps:
- Email support@mitikasha.com with your order details
- Include the email address used for purchase
- Refunds are processed through our payment partner within 5-10 business days
- Refunds are credited to the original payment method
What Happens After a Refund
Once your refund is processed:
- Your subscription will be cancelled immediately
- You will retain access to Free tier features
- Your vendor profile will revert to basic listing status
- Completed bookings and customer reviews will remain visible
Subscription Renewals
Refunds for subscription renewals are handled on a case-by-case basis. If you forgot to cancel before a renewal, please contact us within 48 hours of the charge for consideration.
Service Booking Refunds
Refunds for individual service bookings made through ServHub are handled by the service provider directly. Platform subscription refunds do not include refunds for services booked through vendors.
Contact Us
For refund requests or questions about this policy, please email us at support@mitikasha.com.